i am trying to install martin mx4 fixtures to run on our ecue controller program. on the internal choices for fixtures, i have the option of martin mx4’s . but, it is only for one channel operation. how do i get the controls to operate the mx4’s in full 6 or 7 channel operation… thank you
for technical questions, please use our forum at http://www.ecue.com/forum (in future)!
By default, there is no Martin > MX-4 in our library (I just see the Martin > MX1), but you can add it yourself.
Easiest way is to Open Library Editor and to copy a similar fixture (maybe the Martin MX1?) from the Main Library to the User Library. There, change the details as needed, choose a unique “Name” and “Short Name” and save the User Library.
Then restart Programmer and you’re ready to go : )
hope that helps,
Hi Iam using an Ecue touch screen system in a club here in dublin & we need to log in to change the settings & we do not have access to the person with it. Is there a way of doing this? We are on site here now & would much appreciate help ASAP please
for technical questions please use the ecue forum.
If you’re under pressure, you best call our cologne office – they can answer most question or find the correct person to help you.
why is there no way to contact eque by phone? Do you not want to talk to customers?
our websites (e.g. http://www.ecue.com and http://www.traxontechnologies.com) have a Contact site, where you can get the details. Even this blog has a “Contact & Imprint” page.
For end-customers, their e:cue dealer is the primary contact for support questions.
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